Indian Railways provides special facilities and concessions to persons with disabilities. One of these important facilities is the Divyangjan Railway ID Card, also known as E-Ticketing Photo Identity Card (EPICS). This card helps disabled people to get special concessions and facilities in rail travel. But sometimes the application for this card gets rejected, due to which the disabled people have to face problems.
In this article we will know what you can do if your Divyangjan Railway ID card has been rejected and how to apply again. We will walk you through the step-by-step process and also give you some important tips that will increase the chances of getting your application approved.
What is Divyangjan Railway ID Card?
Divyangjan Railway ID Card is a special identity card issued by Indian Railways to Divyangjan. This card helps them to avail various types of concessions and facilities in rail travel. Through this card, disabled people can book tickets at concessional rates from IRCTC website or railway station ticket counter.
Main features of Divyangjan Railway ID Card
Speciality | Description |
card name | E-Ticketing Photo Identity Card (EPICS) |
Issuer | Indian Railways |
eligibility | Holder of disability certificate issued by government hospital |
validity period | 5 years |
Use | discounted train ticket booking |
application process | online or offline |
Required Documents | Disability certificate, Aadhar card, photo etc. |
Benefit | 25% to 75% discount on fare |
Eligibility for Divyangjan Railway ID Card
The following categories of Persons with Disabilities are eligible for Railway ID Card:
- Orthopedic Disability: Individual who cannot travel without assistance
- Mental Disability: Those who require assistance to travel
- Visually Impaired Persons: Totally blind persons traveling alone or accompanied by an assistant.
- Hearing and Speech Disability: Totally Deaf and Dumb Persons
Apart from this, some other categories of persons with disabilities may also be eligible for this card. To be eligible, it is necessary to have a disability certificate issued by a government hospital or clinic.
Benefits of Divyangjan Railway ID Card
Divyangjan Railway ID Card holders enjoy the following benefits:
- Fare concession ranging from 25% to 75% (depending on category and type of disability)
- Concession in online ticket booking
- Special facilities like wheelchairs, ramps etc. at railway stations
- Ticket booking on priority basis
- Concessional ticket for assistant also
Application process for Divyangjan Railway ID card
You can apply for Divyangjan Railway ID Card online or offline. Follow the following steps to apply online:
- Visit the official website of Indian Railways
- Go to “Divyangjan Services” or “EPICS” section
- Register New User
- Fill in your personal information and disability details
- Upload required documents
- Submit the form and pay the application fee (if applicable)
For offline application, you can apply by visiting your nearest railway station or Divisional Railway Manager (DRM) office.
Reasons for rejection of Divyangjan Railway ID card
Due to many reasons your Divyangjan Railway ID card application may be rejected. Some major reasons are:
- Incomplete or incorrect information: Any information is missing or incorrectly filled in the form
- Error in documents: Uploaded documents are unclear, illegible or invalid
- Photo issue: The uploaded photo does not meet the prescribed standards
- Problem of disability certificate: The validity of the certificate has expired or there is an error in it.
- Non-fulfillment of eligibility criteria: The applicant does not fulfill the prescribed eligibility criteria
- Duplicate application: More than one application has been made by the same person
Correct way to re-apply Divyangjan Railway ID card
If your Divyangjan Railway ID card application has been rejected, do not panic. You can apply again. Here’s the correct way to re-apply:
- Know the rejection reason: First of all find out the reason for which your application has been rejected. You might have received this information through email or SMS.
- Correct the errors: Make necessary corrections in your application depending on the reason for rejection. Like, correct incorrect information or re-upload unclear documents.
- Update Documents: Update your documents if necessary. Like, get a new disability certificate or change the photo as per the prescribed norms.
- Make New Application: After making all the corrections, visit the website and start the new application. This time fill all the information carefully and correctly.
- Double Check: Double check all the details before submitting the form. Make sure all information is correct and complete.
- Tracking: Track the status of your application regularly after application submission. If any additional information or documents are asked for, respond promptly.
Things to keep in mind while re-applying
Keep the following things in mind while applying again for Divyangjan Railway ID Card:
- Choose the right category: Select the right category as per your type of disability.
- Upload Latest Documents: Upload latest copies of all documents.
- Photo Criteria: The photo to be uploaded should be as per government norms.
- Matching information: The information filled in the form matches the documents.
- Keep in mind the time limit: If any time limit is given, complete the application within it.
- Use of helpline: For any problem, contact the railway helpline or support center.
Documents required for Divyangjan Railway ID Card
Keep the following documents ready at the time of application:
- Disability Certificate (issued by Government Hospital)
- Aadhar card
- passport size photo
- Proof of address (Voter ID or any other document recognized by the government)
- Age certificate (10th mark sheet or birth certificate)
Disclaimer
This article is for informational purposes only. Although we have attempted to provide accurate and up-to-date information, rules and procedures may change from time to time. Please visit the official website of Indian Railways or contact the nearest railway office for the most latest and official information. The author or website will not be responsible for any action taken based on the information given in this article.