State Bank of India (SBI), the country’s largest public sector bank, keeps changing the rules for its customers from time to time. These changes are made aimed at providing better services to customers and simplifying the banking process. Since 1 May 2025, SBI has implemented several significant changes for ATM transactions and other banking services. These changes will directly affect customers’ pockets and their banking habits.
If you are a customer of SBI, then it is very important to know what effect these new rules will affect your accounts and transactions. In this article, we will understand these changes in detail so that you can make your plans in time and avoid any kind of damage.
New rules will be applicable from May 1: Key things
SBI has made major changes in its ATM transaction fee, free transaction limit, and other fee structures since 1 May 2025. Let’s know in detail about these changes.
New limits of free transaction
- Free transaction on SBI ATM:
- All savings account holders will get only 5 free transactions per month.
- Free transaction on other banks’ ATMs:
- Now only 10 free transactions will be allowed.
- However, this limit may vary depending on the average monthly balance (Amb):
- Customers with ₹ 25,000- ₹ 50,000 Amb will get only 5 free transactions.
- Customers with ₹ 50,000- ₹ 1,00,000 Amb will also apply the same limit.
- Customers with more than ₹ 1 lakh Amb will get unlimited free transactions.
- Additional Transaction Fee:
- After the free limit is over, every additional transaction will be charged for ₹ 23 + GST. Earlier this fee was ₹ 21.
ATM transaction fees and other changes
| Type of service | Fee/limit |
| Free transactions on SBI ATM | 5 per month |
| Free transactions on other banks’ ATMs | 10 per month |
| Additional transaction fee | ₹ 23 + GST per transaction |
| Balance inquiry (SBI ATM) | Free |
| Balance inquiry (other bank ATM) | ₹ 10 + GST per transaction |
| Failed transaction (insufficient amount) | ₹ 20 + GST |
Impact on customers
1. Additional expenditure will increase
If you often use ATM and cross the free limit, you will have to pay more fees on every additional transaction. This can increase your monthly expenses.
2. Need to maintain average monthly balance
Customers will now have to maintain minimum average monthly balance in their account so that they can avail maximum free transactions. Customers who do not do so will get less free transaction facility.
3. Promotion of digital banking
The purpose of these changes is to promote digital banking. Customers will now use UPI, YONO app, and other digital mediums more.
Other changes other than ATM transactions
SBI has made some changes not only in ATM rules but also in other services:
- Positive pay system (pps):
- Verification will be mandatory for checks with more than ₹ 5,000.
- This will reduce the incidents of fraud.
- SMS Alert Fee:
- SMS will be charged a minor fee for alert services.
- Digital Payment Promotion:
- SBI has introduced several new schemes to promote digital payments.
- KYC update mandatory:
- All customers have to update their KYC from time to time. Not doing so can be banned in the account.
Important suggestions
- Maintain the average monthly balance of your account so that you can get maximum benefits.
- Take care of the free limit when using ATM.
- Use more digital payment options such as UPI and Yono apps.
- Review your account activities from time to time.
- Don’t forget to update KYC so that your account remains active.
conclusion
These new rules, implemented by SBI from 1 May 2025, indicate customers to make more vigilance and planning. While some customers will face additional expenses from these changes, those who adopt digital banking will benefit.
Therefore, SBI account holders are advised to improve their banking habits keeping these new rules and use digital mediums more. This will not only save your time but will also reduce additional fees.
Rejuvenation
This article is based on the rules declared by SBI. Please get information from your nearest SBI branch or official website so that you can make the right decision.
