Junior Associate of Indian Institute of Bankers (JAIIB) certification is a highly regarded certification for individuals looking to build a successful career in the banking sector. Retail Banking and Wealth Management (RBWM) is the fourth compulsory paper for the JAIIB exam, covering various topics related to retail banking operations and wealth management. To assist candidates in their preparation, JAIIB RBWM Memory Based Questions is a valuable resource. In this article, we have provided free PDF of JAIIB RBWM Memory Based Recollected Questions.
JAIIB RBWM Memory Based Questions
JAIIB RBWM memory based questions provide candidates with a realistic glimpse of the type of questions expected in the exam. These questions have been carefully designed to reflect the difficulty level, content and structure of the actual exam. By practicing with these JAIIB RBWM asked questions, candidates can become familiar with the exam pattern, improve their speed and refine their problem-solving skills. Here, we have provided the direct link to download JAIIB RBWM Memory Based Questions PDF.
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JAIIB RBWM Exam Analysis 2024, 09 November
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JAIIB RBWM Asked Questions Features
JAIIB RBWM Memory Based Questions has the following features and will be beneficial to the candidates in the following ways:
- Become familiar with the structure and format of the Mains exam
- Can recognize your strengths and weaknesses
- Refine problem-solving techniques, increase speed, and improve accuracy.
- Evaluate preparation level
- conceptual clarity increases
JAIIB RBWM Questions for Practice
Q1. The delivery model of retail banking in banks and financial institutions, especially with respect to distribution, will have to change to serve digitally empowered consumers by building a strong digital banking model. Which of the following is not true about creating a digital bank?
- Enabling customers to use any physical channel or digital device to transact with the Bank whenever and wherever they want is the key to an ‘opti-channel’ experience.
- Empower customers with digital tools and content to enable personalized product and service selection and sales fulfillment, thus enabling customers to take control of their financial decisions.
- Direct Selling Associates (DSAs) are effective intermediaries between banks and customers to arrange and complete the initial formalities.
- Empower frontline employees with cross-channel, real-time customer insight and intelligence to support both sales and service needs, dramatically increasing employee productivity.
- Adoption of digital channels by customers has generated real-time data about trends, tests, preferences and patterns that reveal financial affordability and discipline.
- As per RBI guidelines, banks and NBFCs are required to have board approved policies for entry into CLM and put the approved policies on their websites.
- Obtain commitment and mandate from upper management and boards, both financially and emotionally, in support of the above changes, which should be extended throughout the organization.
Choose the correct option:
(A)1,2,4,5,7
(B)1,3,5,6,7
(c)2,4,6
(d)1,3,5,7
S1. Year. (Is)
Q2. It is the statistical analysis of an individual’s past credit transactions and represents its special discipline. This assessment is based on transactions in credit products like home loan, auto loan, credit card, personal loan and overdraft. It can be generated by credit institutions and even by oneself. The Reserve Bank of India (RBI) made it mandatory for all Credit Information Companies (CICs) in the country to provide Free Full Credit Report (FFCR) once in a calendar year without any charges to individuals whose credit history is available. Is. , This rule has come into effect from January 1, 2017.
This statistical analysis is called ____________
(a) credit monitoring
(B) Credit Score
(c) credit conditioning
(d) loan reimbursement
S2. Answer. (B)
Q3. An interface between merchants and consumers for secure internet payments using credit/debit cards/internet banking. It provides an easy and secure mechanism for merchants to process online payments by avoiding the inherent complexity of payment transactions and by integrating with electronic fund transfer switches. Payments made through this medium are completely secure with the latest industry/security standards mandated by Visa/MasterCard/RuPay Cards.
(A)Mobile Banking
(B) Internet Payment Gateway
(c) Bharat Interface for Money
(d) Unified Payment Interface.
S3. Year. (B)
Q4. Which of the following is not correct regarding reconciliation of turn around time (TAT) and customer compensation for failed transactions using authorized payment systems?
(a) The Reserve Bank has formulated a framework on Turn Around Time (TAT) for resolution of customer complaints and compensation across all authorized payment systems, so as to maintain customer confidence and bring uniformity in the processing of failed transactions.
(b) It may be noted that the TAT prescribed is the outer limit for resolution of failed transactions.
(c) It may be noted that the Bank and other operators/system participants make efforts towards prompt resolution of such failed transactions.
(d) Customers who do not avail the benefit of redressal of failure as defined in the TAT cannot lodge a complaint with the Reserve Bank – Integrated Ombudsman Scheme, 2021.
S4. Year. (D)
Q5. Organize the correct sequence of CRM implementation process in banks?
- collection of data analysis
- Dissemination of information to various components of the organization.
- appropriate data classification
- Word of mouth communication, Internet, email advertising and telephone marketing
- Structure and insertion of data into organization database
- Support, sales, marketing, management.
Choose the correct option:
(A)3, 4, 5, 1, 2, 6
(B)4, 3, 5, 1, 2, 6
(c)2, 4, 6, 1, 3, 5
(d)1,3, 5, 2, 4, 6
S5. Answer. (B)
Q6. CRM as a tool can be used effectively to explore new frontiers in product development and management and improve profitability per customer besides building and maintaining customer loyalty and brand equity. Which of the following are requirements for a better understanding of CRM?
1. Need to increase operational efficiency
2. The need to get more value from employees
3. Increasing competition in retail banking
4. Increasing importance of fee based income
5. Delivery Channel Effectiveness
6. Application of Technology
Choose the correct option:
(A) 1 and 2 only
(b) 1, 4, 6 only
(c) 1, 2, 3 only
(d) 1, 2, 3, 4, 5, 6
S6. Answer. (D)
Q7. Under this scheme, entities are allowed to invest in digital forms of gold for an extended period without acquiring the gold in physical form. The interest generated through these bonds is tax-free. Typically, the nominal value of this bond is calculated by calculating a simple average of the closing price of gold, with a purity level of 99 percent, three days before the bond is issued. There are limits that are placed on how much of this bond an individual institution can hold. Liquidation of TIS bonds is possible after a period of 5 years. However, redemption is possible only on the date of interest disbursement. it is known as:
(a) floating rate bond
(b) Sovereign Gold Bond
(c) inflation indexed bonds
(D) zero-coupon bonds
S7. Year. (B)
Q8. Who observes that “Products are almost always a combination of tangible and intangible. To a potential buyer, a product’s value is a complex set of satisfactions. A customer’s perceived ability to help solve his problems or satisfy his needs. Gives importance to a product in proportion to. Everything else is derivative”.
(A) McCarthy
(b) Theodre Levitt
(c) Abraham Maslow
(d) Peter F. drucker
S8. Answer(B)
Q9. These stages of the product life cycle are very important for banks in product development. Banks should aim to keep the product in this stage for as long as possible, so that business and profit maximization continues to occur. And the second important thing is that product life cycle is different for different products. But it is not always necessary that a product passes through
Product life cycle process. Some products will be phased out immediately after the introduction phase. This may be due to wrong approach towards marketing research and consumer perceptions. This stage is called ________.
(a) introduction
(b) development
(c) maturity
(d) decline
S9. Answer (C)
More Important Questions for JAIIB RBWM
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